Support offer
“Care for students with support needs.”
Students who require support deserve the right guidance and resources to successfully complete their studies. As an educational institution, you have a duty of care and must provide appropriate support that is reasonable, including clear communication about what is available.
Aspects of support
Guidance and facilities
Customization for students who need extra help
Educational institutions have a responsibility to properly support students who need extra help. Think of students with a chronic illness, a disability, family care responsibilities or other personal circumstances that hinder them in their studies. Provide this support with reasonable accommodations that allow students to successfully participate in education.
Communication and information
Clear information about support options
It is important for students to know where to turn for support. This starts with clear and accessible communication from the educational institution. Staff should be able to clearly explain what is available to students with support needs and how they can access it. There should be a clear structure for care and support so that students can easily find where to go for help.
Internship or study abroad
It is important for students to know what options are available for international internships or study programmes and what support is available to them. This requires clear and accessible communication from the educational institution. Staff must be able to explain clearly what arrangements, facilities and contact persons are available for students who need support. Here too, a clear structure is needed so that students can easily find out what steps they can take and where they can go with their questions.
