Student journey

Key moments study process in higher education

With Student journey chart for students we show you the way to the key moments in the study process. Each key moment means a new challenge! Discover the different key moments of studying with special needs and your role in them. Below you will find all key moments in order of your entire study process. In the guide you will find the following information for each key moment:

  • important key figures: who can advise and support you in taking decisions at that moment.
  • actions: what you have to do that is important for you at that moment.
  • hyperlinks: for additional supporting information.

Note: Students with special needs are defined as students who experience barriers due to disability, chronic illness, mental illness, pregnancy, young parenthood, gender transition, or special family circumstances such as family care.


This publication was made possible with subsidy from the Ministry of Education, Culture and Science.

Ecio choose

  • Is the study suitable?
  • Do you have to tell your special needs?
  • Does your special need play a role?
  • How can you find out more?

Ecio apply

  • How do you report a special need?
  • When do you report a special need?
  • Why and what do they do with that information?
  • Does it play a role in the admission process?

Ecio introduction

  • Do you have to tell us about your special needs?
  • When should you tell us about your special needs?
  • What kind of support or facilities can you use?
  • How should you arrange this?

Ecio payment

Working and studying are often difficult to combine.

  • Do you have to pay for study delays yourself?
  • What if you have to stop your studies?
  • Who will pay for the extra facilities needed?

Ecio studying

  • As a student, you cannot always participate in a study activity because of your special needs.
  • Perhaps you only realise during your studies that you need support.
  • How can you arrange this quickly, so that you don’t get study delay?

Ecio practicals

As a student with a special needs, you also need to learn how to apply knowledge. So you take practical classes, do fieldwork or work in the lab. As a student, you sometimes discover that practice does not work. You keep getting stuck or you can’t perform an action because of your special needs. How do you deal with this?

Ecio credits

It may be that, due to your support needs, you are unable to obtain the minimum number of credits required to progress to the next academic year. For example, you may have problems making exams, tests and/or assignments. You are required to do these because they are laid down in the curriculum or learning plan.

Ecio support

You talk to the student advisor or the study-career counsellor about the progress of your studies. The student counsellor is there for more personal problems. The student psychologist can help you with psychological problems, such as fear of failure or loneliness. Perhaps you need more guidance in your study progress because of your special needs. Who should you contact in that case?

Ecio internship

Sometimes there are additional questions when finding a suitable internship:

  • Is it possible to work a whole day?
  • Can adjustments to the workplace be arranged?
  • Will you tell your colleagues about your special needs?

Ecio abroad

Studying abroad may have extra consequences for you:

  • Do you want to take support with you?
  • Is the foreign educational institution accessible?
  • Who can you turn to for help?

Ecio job

Is it not possible for you to work in addition to studying, because you need all your energy for studying? And when do you start preparing for a job? A job application with a chronic illness, disability or impairment? Read the tips on how to write a CV, a cover letter and a job interview.

Ecio graduating

You finish your studies with a thesis or a graduation assignment or internship. You will search for a subject and receive guidance from a lecturer or graduation supervisor. Do you experience obstacles, for example because you find it difficult to make a good planning? Or are you unable to structure all the information you have collected?

Ecio next

You have your diploma and are ready for the next step. Are you continuing your studies? Take a gap year? Or will you look for a job? Think about the following questions in advance: How do you go about it? What do you tell and what don’t you tell? What do you need? Who can help you? Read the tips on how to write a CV, a cover letter and a job interview.